Help Center (8am-7pm Mon-Fri) 1300 761 491

Private Health Funds: AHM

Join ahm and discover why over 500,000 members have chosen ahm. We’re part of Medibank, so you’ll get the security and backing from Australia’s largest health insurer.

We’ve been around long enough to know that Australian’s want no-nonsense health insurance. Everything we do is about making things simpler, so you can make the most of what matters to you. With affordable health insurance packages, use and manage your cover online and experience top-notch, digital-first service. Or speak to our highly trained in-house customer service team, who are all about our members getting value from their private health insurance.


AHM was voted Best Health Insurer in 2011 in the Australian Financial Review’s Smart Investor SMILES Survey 2011/12.

AHM’s mission is based on member care and ongoing wellness. To this end, they also offer health management programs. This includes coaching to achieve health goals, pregnancy and parenting support, and support for chronic and complex health conditions.

  • ahm offer a comprehensive range of Hospital and Extras cover which can be mixed and matched to suit a range of budgets and needs.
  • with selected ahm Health Insurance packages, you can combine extras limits into a single annual limit to use however you want on the included extras
  • ahm have abolished all 2 and 6 month waiting periods on Extras covers.
  • ahm will contact their members if they notice that they haven’t claimed on their Extras.
  • ahm understands that individual health needs change over time. Their friendly cover specialists contact members to review whether the cover they have now is the cover they need now.

Like most health funds, AHM offers hospital cover, extras cover and a combination of both.

Hospital Cover

All AHM Hospital packages include the standard benefits of having hospital cover. They currently have five options for hospital cover:

Budget Hospital – ahm’s most basic level of hospital cover includes a $500 excess. There are a lot of exclusions but it does include joint reconstructions, cancer treatment, bowel surgery and colonoscopies.

Basic Hospital – ahm’s Basic Hospital cover includes a $250 copayment. Unlike Budget Hospital, it includes palliative care, back surgery and joint replacements (excluding hip and knee).

Classic Hospital – ahm’s mid range hospital cover also includes cardiac-related procedures and rehabilitation.

Family Hospital – For couples and families who want to be covered for pregnancy and birth related services, Family Hospital is similar to Classic Hospital but also includes these types of services.

Essential Hospital -ahm’s slightly more extensive mid range hospital cover is aimed at older singles, couples and families and includes a $250 copayment. It covers eye surgery and dialysis.

Top Hospital – ahm’s broadest level of hospital cover includes pregnancy-related services, assisted reproductive services, hip and knee replacements, gastric banding surgery and psychiatric services.

Extras Cover

ahm offers four levels of Extras cover to suit a range of budgets and needs:

Basic Extras cover includes routine dental, optical, pharmacy, physio, chiropractic, osteopathy and alternative therapies. For the most part, there are low limits attached to included extras – with the exception of emergency ambulance (which has no limit).

Lifestyle Extras  is more comprehensive and also covers major dental, orthodontics, refractive sight correcting laser eye surgery, psychology, hypnotherapy and 17 alternative/complementary therapies. Annual limits are slightly more generous than Basic Extras and go up after 5, 10, 15 and 20 continuous years of membership.

Family Extras also covers pre and post natal services, speech therapy, podiatry, occupational therapy and eye therapy.

Super Extras is the broadest option and has no limits for routine dental.

Hospital and extras cover

Want to combine hospital and extras cover? AHM has packages designed to suit different life stages and budgets. This can help you to find cover that is appropriate for you.  There are packages to suit families, younger singles and couples, and older singles and couples and options range from the very basic Lite Cover to the broader Mid Cover packages. The First Steps package combines basic hospital with a generous 70 per cent back on extras.

Ambulance cover

This is included in AHM hospital cover for policyholders who live in NT, SA, VIC or WA. If, however, you live in NSW or ACT then you may want to think about getting stand-alone ambulance cover as it is not included in those states. Bear in mind that you have state-provided cover if you live in QLD or TAS.

There are several ways that members can make claims. For extras, you can claim online. There is also the option to print off a claim form and return it to AHM (by free post) or to claim by phone.

AHM also offers HICAPS for members. Not familiar with this? It stands for Health Industry Claims and Payments Service. It is electronic and works in real time. Claims are processed there and then at your health care provider, so it is a quick and easy way to claim.

Assuming that you have an eligible policy, AHM members can take advantage of AHM Dental and Eyecare Practices. Benefits include regular check-ups and cleaning, and discounts on dental and eyecare products.

Members can also access rewards from AHM’s partners. These rewards may vary, but they usually relate to health, fitness and lifestyle.

Locked Bag 1006
NSW  2036

Phone: 134 246


This field is required
This field is required
This field is required
Please select lifestage